Gaming is meant to be fun — not a way to cope with stress or problems. 8x88 believes every player deserves a healthy and mindful gaming experience. That's why we offer a comprehensive set of responsible gaming tools and support services.
Responsible gaming means enjoying games consciously, with a plan and within your limits. At 8x88, we believe that when gaming crosses the line from entertainment into habit, it can start to take a toll on your personal life, family relationships, and finances.
Online gaming is growing rapidly in Bangladesh. We believe it is our social responsibility to foster a culture of responsible gaming in this environment. 8x88 has multiple safeguards and tools in place for its users — so every player can enjoy gaming while staying in control.
Responsible gaming means making deliberate choices — how much time you spend, how much money you wager, and when to take a break. Chasing losses, placing large bets on impulse, or pulling back from family time are all warning signs.
Keep in mind: Gaming is entertainment, not an investment or a source of income. Responsible play means having fun — not causing harm.
If you notice any of the following signs in yourself, it may indicate problematic gaming:
If any of the above signs apply to you, please take a break today and reach out to our support team.
8x88 gives every user full control over their gaming experience. The following tools are available on our platform at all times:
These tools can be activated at any time from Account Settings. Lowering a limit takes effect immediately; increasing one requires a 24–48 hour waiting period.
| Limit Type | Minimum Duration | Maximum Duration | Effective time |
|---|---|---|---|
| Deposit Limit | 1 Day | 30 Days | Immediate (when lowering) |
| Betting Limit | 1 Day | 30 Days | Immediate (when lowering) |
| Session Time Limit | 30 Minutes | 24 Hours | Immediate |
| Loss Limit | 1 Day | 30 Days | Immediate (when lowering) |
| Cooling-Off | 1 Day | 6 Weeks | Immediate |
| Self-Exclusion | 6 Months | 5 Years | Immediate |
Self-exclusion is the most powerful responsible gaming tool available. If you feel that gaming is having a negative impact on your life, you can voluntarily close your account for a set period of time.
During self-exclusion:
How do I self-exclude? Go to Account Settings > Responsible Gaming > Self-Exclusion. Alternatively, email us directly at [email protected] and our team will close your account within 2 hours.
8x88 is strictly for users aged 18 and above. We take firm measures to keep minors away from gaming:
If you suspect a minor is using 8x88, please notify us immediately.
Having trouble with gaming? Our support team is always here for you.
Email support:
Check yourself against the following criteria:
If any red-flagged behaviors apply to you, please seek support.
Answer these questions honestly. If you answer "yes" to more than one, it may be time to seek support.
Did you spend more on gaming last month than you had planned?
Have you been placing bigger bets to try to win back money you've lost?
Have you hidden how much you are gaming from family or friends?
Do you feel irritable, restless, or anxious when you can't play?
Are you prioritizing gaming over work, studies, or family responsibilities?
Have you tried to cut back on gaming but keep failing?
Result: If you answered "Yes" to 2 or more questions, please contact us at [email protected] or use our self-exclusion feature.
Set your gaming limits in just a few simple steps.
Log in to your 8x88 account and click the profile icon in the top right corner.
From the Settings menu, select the "Responsible Gaming" option.
Deposit limits, betting limits, session time limits, or self-exclusion — choose what works best for you.
Enter the limit amount and the duration you want it to apply.
Clicking the "Confirm" button will activate the limit immediately, and a confirmation SMS/email will be sent.
We're more than a gaming platform — we're a partner in your well-being.
From deposits to session time — you're in control of it all. 8x88 provides the tools; the decisions are yours.
At regular intervals, you will be notified of how long you have been playing and how much you have won or lost — so you can make informed decisions.
Age verification is mandatory at registration. We follow a strict verification process to ensure that minors cannot access the platform under any circumstances.
Lock your account at any time for a period of 6 months to 5 years. It cannot be reopened before the period ends.
Gaming addiction is a mental health issue. We can help connect you with professional counseling services.
Our support team is always ready to help. Reach out by email and expect a prompt response.
Here are answers to questions you may have.
Gaming at 8x88 is more than just the thrill of winning — it's a safe, transparent, and responsible experience. Register today and enjoy our full suite of responsible gaming tools.
18+ | Gamble Responsibly | Your Information Is Secure