Privacy & Security

8x88 Privacy Policy — Our commitment to protecting your information

Your personal information is our most valued asset. 8x88 is committed to handling every piece of your data with complete security, transparency, and accountability.

Last Updated: January 2026

01 Introduction

8x88 (https://8x88.onl) places the highest priority on protecting user privacy. This Privacy Policy ("Policy") describes how we collect, use, store, and safeguard your personal information.

By registering on the 8x88 platform or using our website, you agree to the terms of this Privacy Policy. Our Terms and Conditions and this Privacy Policy together form the legal basis of our services.

Our core principles: We only collect what's necessary, keep it secure, and never sell it to third parties without your consent. That is the essence of our Privacy Policy.

02 What information we collect

To improve your experience on the 8x88 platform and provide secure services, we collect two types of information:

Directly provided information:

  • Full name & date of birth — for identity verification.
  • Mobile number and email address — for communication and account security.
  • Address — for KYC verification and legal compliance.
  • National ID or passport details — to verify identity during large transactions.
  • Payment details — mobile banking number (Mobile Banking/Nagad/Rocket).

Automatically collected information:

  • IP address and device type.
  • Browser type and operating system.
  • Time of website access, page visit history.
  • Gaming activity, bet amounts, and outcomes.
  • Usage patterns collected through cookies and tracking technologies.

Why is this information needed? Everything we collect serves a specific purpose — we do not retain unnecessary data. Each section includes a detailed explanation to make your experience of reading this policy as straightforward as possible.

03 Purpose of Data Use

8x88 uses your information solely for the purposes listed below — and nothing beyond that:

Data Types Purpose of Use
Name & date of birth Age Verification & Account Identity Confirmation
Mobile Number OTP verification, transaction confirmation, support communication
Email address Account notifications, promotional updates
Payment Information Deposit & Withdrawal Processing
IP and device information Fraud Prevention & Account Security
Gaming Activity Responsible gaming monitoring, service improvement

Beyond the purposes listed above, we may also use your information to fulfill legal obligations, resolve disputes, and maintain the security of our platform. In every case, we use only the minimum information necessary.

04 Data Retention & Storage Period

Your data is stored on secure, encrypted servers. Retention periods depend on the type of data and applicable legal requirements:

  • Active account information: Retained for as long as the account remains active.
  • Financial transaction records: Minimum 5 years as required by legal obligations.
  • KYC documents: 3 years after account closure.
  • Gaming logs & activity: 1 year after account closure.
  • Cookies & session data: After the session ends or a maximum of 30 days.

Once the designated retention period ends, we securely delete or anonymize your data so that it cannot be recovered.

Data transfers: Your data is primarily stored on servers in Bangladesh and the Asia-Pacific region. For any international transfers that may be required, we ensure GDPR-equivalent protections are in place.

05 Data Sharing & Disclosure

8x88 never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment processors: To process deposits and withdrawals with our mobile banking partners — only the minimum necessary data is shared.
  • Legal authorities: Mandatory disclosure when required by court order or government investigation.
  • Fraud prevention agencies: Suspected money laundering or serious fraud.
  • Technology partners: For platform operations — they are required to comply with our privacy standards.

We never sell, rent, or share your information with advertising firms, data brokers, or unrelated third parties.

Every third party we work with is bound by our confidentiality agreements and required to follow international data protection standards.

06 Cookie Policy

The 8x88 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

The types of cookies we use:

  • Essential cookies: Required to maintain login sessions and core platform functionality — these cannot be disabled.
  • Functional cookies: To remember your preferences (language, settings).
  • Analytics cookies: To understand time spent on each page — helping us improve the platform.
  • Security cookies: To detect unusual login activity or fraud.

You can manage cookies through your browser settings. Note that disabling essential cookies may cause certain platform features to stop working.

07 Your rights

8x88 respects and upholds the following rights you have over your personal information:

  • Right to access your data: You may request to know what information we hold about you.
  • Right to rectification: You may request corrections to any inaccurate or outdated information.
  • Right to erasure: Where no legal obligation applies, you may request that your data be deleted after account closure.
  • Right to object to processing: You may object to your data being used for specific purposes.
  • Right to data portability: You may request a copy of your information in a standard portable format.
  • Right to opt out of marketing communications: You can opt out of promotional emails or messages at any time.

To exercise your rights: Email us at [email protected]. We will respond to your request within 30 business days.

08 Security Measures

To protect your information, 8x88 applies industry-standard technical and organizational safeguards:

  • SSL/TLS encryption: All communication between your browser and our servers is encrypted.
  • AES-256 data encryption: Stored sensitive data is protected with strong encryption.
  • Two-factor authentication (2FA): To prevent unauthorized access to your account.
  • Firewall & DDoS protection: Advanced technology to prevent cyber attacks.
  • Regular security audits: Regular audits conducted by third-party security experts.
  • Access controls: Only authorized personnel can access information on a need-to-know basis.

No method of transmission over the internet is 100% secure. That is why you should also keep your password strong and never share it with anyone.

09 Information from minors

8x88 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a minor has registered by mistake, a parent or guardian can contact us and we will promptly close the account and delete all associated data.

Age verification: Date of birth is verified at registration. In cases of doubt, we may request a national ID card or other supporting documents.

10 Policy Changes

8x88 may update this Privacy Policy as needed. When changes are made:

  • The updated version will be published on this page and the "Last Updated" date will be revised accordingly.
  • For significant changes, you will be notified via your registered email or through the platform.
  • Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms.

Visit this page regularly to stay informed and keep yourself up to date.

11 Contact

For any questions, concerns, or data requests regarding this Privacy Policy, please contact our data protection team:

We will respond to your message within 3 business days, and resolve complex matters within 30 business days.

Why 8x88's Privacy Policy is separate

We don't just make promises — we protect your information at every step.

Military-Grade Encryption

Every transaction and piece of personal information you share is protected with AES-256 encryption — the same technology used by major banks and government agencies.

Your data is never sold

8x88 never sells your information to advertising companies or data brokers. Your data exists only to serve you.

Your data, your control

You can request to view, correct, or delete your information at any time. Your data belongs to you.

Regular Security Testing

Independent security experts regularly audit our systems to ensure any vulnerabilities are addressed immediately.

Instant Breach Notification

If there is any reason to believe your information has been compromised, we will notify you within 72 hours.

Policy in Plain English

Instead of complicated legal language, we've written our Privacy Policy in plain, easy-to-understand English — so every user knows exactly what it says.

About the Privacy Policy Common Questions

Answers to questions you may have are provided here.

Never. 8x88 does not sell or rent your personal data to any advertising companies, data brokers, or unrelated third parties. We only share limited information with selected partners for the purpose of operating our services, and they are contractually required to uphold our privacy standards.

Yes, you can request the deletion of information that falls outside legal retention requirements. After account closure, financial transaction records must be kept for a period of time for legal reasons, but all other data will be deleted. To submit a request, email [email protected].

We only store the payment details required for transactions (such as the last 4 digits of a mobile banking number). Full PINs or passwords are never stored. All payment transactions are protected with AES-256 encryption and held on our secure servers.

For significant changes, we will notify you via your registered email or through a platform notification. Minor updates will be reflected in the "Last Updated" date on this page. We recommend checking this page regularly.

Disabling non-essential cookies will not affect core platform functionality. However, disabling essential cookies (login sessions, security) may prevent login and transactions from working properly. We recommend keeping essential cookies enabled for the best experience.

At 8x88 Play Safe, win with confidence

Read our Privacy Policy — your information is completely safe. Register now and join Bangladesh's most trusted gaming platform.

18+ | Play Responsibly | Your Data is Protected

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